All deliveries should be carefully checked & cartons counted to ensure the correct number of cartons/garments are delivered as no responsibility will be accepted once the delivery has been accepted.
No responsibility is taken for late or non-delivery by couriers, although we will do our best to ensure goods are delivered on time.
Refunds and compensation for lost, damaged or missing items will require upto 30 days.
All delivered goods must be checked for damages, errors & quantities within 48 hours of
All missing or non-delivered orders must be reported to us within 7 days of ordering. We endeavour to deliver all non-customised orders within 7 working days.
Claims for damaged goods must be supported by the couriers Proof of Delivery and a delivery note stating the goods have been signed as unchecked, short or damaged.
Any damaged parcels should be checked with the courier present and signed for as damaged.