Terms & Conditions of Sale
TERMS & CONDITIONS OF SALE
Full Terms & Conditions can be viewed & downloaded by clicking here
OVERVIEW
This website is
operated by Bulkworkwear.co.uk. Throughout the site, the terms “we”, “us” and
“our” refer to Bulkworkwear.co.uk. Bulkworkwear.co.uk offers this website,
including all information, tools and services available from this site to you,
the user, conditioned upon your acceptance of all terms, conditions, policies
and notices stated here.
By visiting our
site and/ or purchasing something from us, you engage in our “Service” and
agree to be bound by the following terms and conditions (“Terms of Service”,
“Terms”), including those additional terms and conditions and policies
referenced herein and/or available by hyperlink. These Terms of Service apply
to all users of the site, including without limitation users who are browsers,
vendors, customers, merchants, and/ or contributors of content.
Please read
these Terms of Service carefully before accessing or using our website. By
accessing or using any part of the site, you agree to be bound by these Terms
of Service. If you do not agree to all the terms and conditions of this
agreement, then you may not access the website or use any services. If these
Terms of Service are considered an offer, acceptance is expressly limited to
these Terms of Service.
Any new features
or tools which are added to the current store shall also be subject to the
Terms of Service. You can review the most current version of the Terms of
Service at any time on this page. We reserve the right to update, change or
replace any part of these Terms of Service by posting updates and/or changes to
our website. It is your responsibility to check this page periodically for
changes. Your continued use of or access to the website following the posting
of any changes constitutes acceptance of those changes.
ONLINE STORE TERMS
By agreeing to
these Terms of Service, you represent that you are at least the age of majority
in your country, state or province of residence, or that you are the age of
majority in your country, state or province of residence and you have given us
your consent to allow any of your minor dependents to use this site.
You may not use
our products or services for any illegal or unauthorised purpose nor may you,
in the use of the Service, violate any laws in your jurisdiction (including but
not limited to copyright laws).
You must not
transmit any worms or viruses or any code of a destructive nature.
A breach or
violation of any of the Terms will result in an immediate termination of your
Services.
GENERAL CONDITIONS
We reserve the
right to refuse service to anyone for any reason at any time.
You understand
that your content (not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various networks; and (b)
changes to conform and adapt to technical requirements of connecting networks
or devices. Credit card information is always encrypted during transfer over
networks.
You agree not to
reproduce, duplicate, copy, sell, resell or exploit any portion of the Service,
use of the Service, or access to the Service or any contact on the website
through which the service is provided, without express written permission by us.
The headings
used in this agreement are included for convenience only and will not limit or
otherwise affect these Terms.
Buyer may cancel
all or part of any outstanding Order/Purchase Order submitted to us by
providing written notice; provided, however, that if such cancellation occurs
after acceptance of the order/purchase order. The buyer may incur fees of up to
30% of the total order value.
Once an invoice
has been issued for telephone or email orders, cancellation of the
Order/Purchase Order may incur fees of up to 30%.
All missing or
non-delivered orders must be reported to us within 7 days of ordering. We
endeavour to deliver all non-customised orders within 5 working days.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not
responsible if information made available on this site is not accurate,
complete, or current. The material on this site is provided for general
information only and should not be relied upon or used as the sole basis for
making decisions without consulting primary, more accurate, more complete, or
more timely sources of information. Any reliance on the material on this site
is at your own risk.
This site may
contain certain historical information. Historical information, necessarily, is
not current and is provided for your reference only. We reserve the right to
modify the contents of this site at any time, but we have no obligation to
update any information on our site. You agree that it is your responsibility to
monitor changes to our site.
Size guides
& sizing measurement are subject to tolerances. They are not be taken as
absolute measurement values. When a garment is measured, the values may vary
and can be above, below or the same as the values stated.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our
products are subject to change without notice.We reserve the right to
modify or discontinue the Service (or any part or content thereof) without
notice at any time.
We shall not be
liable to you or to any third-party for any modification, price change,
suspension, or discontinuance of the Service.
PRODUCTS OR SERVICES
Certain products
or services may be available exclusively online through the website. These
products or services may have limited quantities and are subject to return or
exchange only according to our Return Policy.
We have made
every effort to display as accurately as possible the colours and images of our
products that appear at the store. We cannot guarantee that your computer
monitor's display of any colour will be accurate.
We reserve the
right, but are not obligated, to limit the sales of our products or Services to
any person, geographic region or jurisdiction. We may exercise this right on a
case-by-case basis. We reserve the right to limit the quantities of any
products or services that we offer. All descriptions of products or product
pricing are subject to change at any time without notice, at the sole
discretion of us. We reserve the right to discontinue any product at any time.
Any offer for any product or service made on this site is void where prohibited.
We do not
warrant that the quality of any products, services, information, or other
material purchased or obtained by you will meet your expectations, or that any
errors in the Service will be corrected.
Products
specified as NO VAT may have additional terms which qualify customers for NO
VAT.
For safety footwear,
purchases made by individuals, qualifies for no VAT. However, purchases made
for employees will be subject to VAT. It is the sole responsibility of the
Buyer to make their use known to Bulkworkwear.co.uk if subject to VAT charges
as Bulkworkwear.co.uk will presume all purchases are for individual use.
Discount codes
cannot be applied to existing deals, bundles packs and can only be used in
online transactions.
Discount code
usage is applied at the sole discretion of Bulkworkwear.co.uk
In the event of
the customer wishing to change the design, artwork or other aspect of any
order, such requests must be given by the customer to Bulkworkwear.co.uk in
writing. Bulkworkwear.co.uk will make the changes in accordance with this
request but reserve the right to charge the customer additional charges to make
such changes. Bulkworkwear.co.uk will notify the customer of the costs at the
time of the request. No Changes will be made until full payment has been made.
Bulkworkwear.co.uk also reserve the right to amend the initial delivery time
frame should any changes to an order be required. Bulkworkwear.co.uk will not
commit to any orders requiring new artwork until artwork is signed and approved
by the customer.
ARTWORK DISCLAIMER
Bulkworkwear.co.uk
produces and prints jobs for you per the files, specifications and instructions
which you provide. While we will bring to your attention any errors that we
notice.
Reasonable
tolerance for accuracy and likeness compared to the original design submitted
by the customer, due to design output, material and thread options. However, we
ensure embroidery and print to be carried out to the highest quality and best
possible accuracy.
YOU ARE
RESPONSIBLE FOR APPROVAL OF PROOFS, PROOF READING, AND ERRORS.
Please be sure
to double check spelling, grammar, layout, and design before approving artwork.
If we produce work that has been approved or provided and contains errors after
production, then you are responsible for full production costs (setup charges,
printing, and materials), as well as the cost for producing the work a second
time, if you request us to do so.
YOU ARE RESPONSIBLE FOR 100% OF APPROVALS AND COPYRIGHTED,
TRADEMARKED, AND LICENSED AGREEMENTS OF ARTWORK.
Your email
approval or signature of said artwork is contractually binding for payment for
all services Bulkworkwear.co.uk renders. All artwork which is provided will be
produced as is, unless it is brought to our attention to make changes
beforehand. All artwork we design must be approved by you before a job can
enter production.
EMBROIDERY
When providing
artwork for embroidery please ensure that any artwork provided is clear,
especially in the cases where there may be fine detail or text. If we can’t
read or see it properly it’s very hard to trace and recreate it.
ELEMENTS WE MAY HAVE TO CHANGE
We may have to
make some necessary changes to your artwork due to the colour of the garment or
performance reasons.
We may have to
increase font sizes to embroider/print text clearly
We may have to
remove outlines
We may have to
remove gradients & drop shadows
We may have to
change the colour of your logo
Be assured that
any change to your logo requires your full approval before your garments go
through to final production.
Bulkworkwear.co.uk
agrees to carry out the requirements of the customer in accordance with written
specifications supplied by the customer to Bulkworkwear.co.uk and recorded in
writing between the parties
Unless otherwise
agreed payment for the goods ordered by the customer shall be made when placing
order and if payment has not been made by the last day of month following
delivery then interest shall accrue thereon at the rate of 8% per annum from
the date of invoice
Title or
ownership in the goods supplied by Bulkworkworkwear.co.uk to the customer shall
not pass to the customer until such time as full payment has been made, full
payment being the receipt of cleared funds in respect of the whole order
relating to the goods supplied.
PRINT AND EMBROIDERY PRICING
Embroidery
prices (ex. VAT)
Logo set up:
Text set up for
all new text £3.49
Logo set up for
all new logos £7.99
Embroidery
Application charges, per logo:
1-4
Garments £4.49
5-9
Garments £3.99
10-19
Garments £3.59
20-99
Garments £2.99
100-249
Garments £2.29
250-499
Garments £1.69
500+
Garments £1.39
Larger areas of
embroidery on garments, e.g. large back designs are charged at £4.95 per
garment.
Printing prices (ex. VAT)
Logo set up
Standard rates:
Text set up for
all new text £2.49
Logo set up for
all new logos £4.99
Print Application
charges, per logo:
1-9
Garments £4.49
(Full Colour)
10-19
Garments £3.99 (Full Colour)
20-49
Garments £3.59 (Full Colour)
50-99
Garments £2.99 (Single Colour)
**
100-249
Garments £1.99 (Single Colour) **
250-499
Garments £1.20 (Single Colour) **
500+
Garments £0.99 (Single
Colour) **
Larger areas of
print on garments, e.g. large back designs are charged at £4.95 per garment.
**All garments will be decorated as described above. Full Colour
prints are available at additional cost. We will provide design visuals prior
to all design applications.
The above printing prices refer to any of the following methods
Digital Print
Screen Print
Transfer
We will use the
best method of application for the order.
Customer Notice:
Print which exceeds A4 may incur additional costs and extended delivery
estimates. Turnaround times may vary for new artwork.
All artwork given to us should be in a
format suitable for customisation. should you not have the artwork in a format
suitable for customisation we can convert (re-draw) your file to a suitable
type for a fee of £10.00. Not to worry you will be notified and asked for
confirmation prior to this work taking place
All Pricing is
subject to change without notice.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the
right to refuse any order you place with us. We may, in our sole discretion,
limit or cancel quantities purchased per person, per household or per order.
These restrictions may include orders placed by or under the same customer
account, the same credit card, and/or orders that use the same billing and/or
shipping address. In the event that we make a change to or cancel an order, we
may attempt to notify you by contacting the e-mail and/or billing address/phone
number provided at the time the order was made. We reserve the right to limit
or prohibit orders that, in our sole judgment, appear to be placed by dealers,
resellers or distributors.
Bulkworkwear.co.uk
withhold the right to refuse orders, at their sole discretion, for (but not
limited to):
1.(a) Offensive
words and slogans
(b)
Offensive graphics and icons
2.(a) copyrighted
material
(b)
copyrighted images or phrases
You agree to
provide current, complete, accurate purchase and account information for all
purchases made at our store. You agree to promptly update your account and
other information, including your email address and credit card numbers and
expiration dates, so that we can complete your transactions and contact you as
needed.
OPTIONAL TOOLS
We may provide
you with access to third-party tools over which we neither monitor nor have any
control nor input.
You acknowledge
and agree that we provide access to such tools” as is” and “as available”
without any warranties, representations or conditions of any kind and without
any endorsement. We shall have no liability whatsoever arising from or relating
to your use of optional third-party tools.
Any use by you
of optional tools offered through the site is entirely at your own risk and
discretion and you should ensure that you are familiar with and approve of the
terms on which tools are provided by the relevant third-party provider(s).
We may also, in
the future, offer new services and/or features through the website (including,
the release of new tools and resources). Such new features and/or services
shall also be subject to these Terms of Service.
TRADE ACCOUNTS/CREDIT ACCOUNTS
Credit accounts
– Trade accounts are offered on a 28-day term with a 2-day grace for default.
Any payment reminders after period may incur a £30 charge. No trade account
application will be processed without ALL required documentation. ALL required
fields must be filled out. Without ALL required fields being filled the
application may be refused. All Trade accounts are offered at our sole
discretion.
DELIVERY
All/any garments
are advised to be washed prior to 1st use. All/any garments that is/are
personalised may have slight production markings from removable tailor’s chalk
or stickers or may have other removable markings. This does not render the
garment as damaged or faulty.
All goods are
offered subject to availability.
Delivery of
goods will be made to the Purchaser’s premises.
Delivery to
alternate addresses will only be made with prior agreement.
All deliveries
should be carefully checked & cartons counted to ensure the correct number
of cartons/garments are delivered as no responsibility will be accepted once
the delivery has been accepted.
No
responsibility is taken for late or non-delivery by couriers, although we will
do our best to ensure goods are delivered on time.
All delivered
goods must be checked for damages, errors & quantities within 7 Days of receipt.
All missing or
non-delivered orders must be reported to us within 30 days of ordering. We
endeavour to deliver all non-customised orders within 7 working days.
Claims for
non-receipt of goods must be supported by the couriers Proof of Delivery and a
delivery note stating the goods have been signed as unchecked, short or damaged
as appropriate.
Damaged Parcels
Any damaged
parcels should be checked with the courier present and signed for as damaged.
THIRD-PARTY LINKS
Certain content,
products and services available via our Service may include materials from
third parties.
Third-party
links on this site may direct you to third-party websites that are not
affiliated with us. We are not responsible for examining or evaluating the
content or accuracy and we do not warrant and will not have any liability or
responsibility for any third-party materials or websites, or for any other
materials, products, or services of third-parties.
When using
services available on our site, financial services or other services provided
by an external party and you must agree to their terms of service.
LayBuy Terms
& Conditions can be found here (Click here).
RETURNS, REFUNDS & CANCELLATIONS
We know that you
will be pleased with your purchases from Bulkworkwear.co.uk, however, there may
be occasions when you will need to return items to us. So, you can usually
return any items for a replacement or a full refund, in the unlikely event you
are not completely satisfied.
Our returns
service
We offer you the
convenient and free MyHermes Parcelshop Drop Off service for returning items.
You can find your nearest Parcelshop business and how to use the service here.
Organising the
return?
•
In the unfortunate circumstance you receive the wrong or faulty, we will Pay
for & arrange the return of the items.
•
You will have to organise the return of items to us for any other reason.
Returning
Customised products
We will accept
the return of customised goods only if they are incorrectly supplied or faulty.
We will replace
customised goods only if they are incorrectly supplied or faulty.
We will accept
the return of garments specified as special colours and sizes only if they are
incorrectly supplied or faulty.
We will only
replace garments of special colours and sizes only if they are incorrectly
supplied or faulty.
We do not accept
the return of garments specially manufactured, specially ordered, assembled in
line with customer requirements, embroidered or printed either by Bulkworkwear.co.uk
or the customer, unless goods are deemed faulty or incorrectly supplied.
Garments that
are customised cannot be returned if they do not fit. We urge all customers to
purchase a sample prior to placing customised embroidered or printed orders.
We do not accept
the return of clearance or end of line goods.
We cannot
exchange or refund goods from clearance sales or end of line sale.
We cannot
refund, accept returns or exchange any goods that have been used, washed or
damaged due to use and wear & tear.
This does not
affect your statutory rights.
In the
unfortunate circumstance of goods/products delivered with errors, caused due to
production or manufacturing process, Bulkworkwear.co.uk reserves the right at
its sole discretion, to correct these prior to offering a refund.
Returning
underwear/lingerie, control wear, hosiery and swimwear
We're happy to
exchange the goods or refund your money if the goods are faulty. However, if
the goods are not faulty and you have decided that for whatever reason, they
are not for you, all you have to do is return the goods, unopened, in their
original condition within 28 Days of receipt of goods. Unfortunately, if the
goods have been opened, then we cannot exchange or refund any money as we are
unable to resell the product for reasons of health and hygiene.
Once you place
your order. We do our very best to process your order as quickly as possible.
Our Team works extremely hard working on your order, from designing, picking,
packing and more. As the Buyer, may cancel all or part of any outstanding
Order/Purchase Order submitted to us by providing written notice; provided,
however, that if such cancellation occurs after acceptance of the
order/purchase order. The buyer may incur fees of up to 30% of the total order value.
Once an Invoice
has been issued for orders placed via eil or telephone, cancellation of such
Order/Purchase Order may incur fees of up to 30%.
All and any digital services purchased from us are all non-refundable. This includes, but not limited to, logo setup charges & design conversion fees.