Terms & Conditions of Sale
TERMS
& CONDITIONS OF SALE
Full
Terms & Conditions can be viewed & downloaded by clicking here
OVERVIEW
This
website is operated by Bulkworkwear.co.uk. Throughout the site, the terms “we”,
“us” and “our” refer to Bulkworkwear.co.uk. Bulkworkwear.co.uk offers this
website, including all information, tools and services available from this site
to you, the user, conditioned upon your acceptance of all terms, conditions,
policies and notices stated here.
By
visiting our site and/ or purchasing something from us, you engage in our
“Service” and agree to be bound by the following terms and conditions (“Terms
of Service”, “Terms”), including those additional terms and conditions and
policies referenced herein and/or available by hyperlink. These Terms of
Service apply to all users of the site, including without limitation users who
are browsers, vendors, customers, merchants, and/ or contributors of content.
Please
read these Terms of Service carefully before accessing or using our website. By
accessing or using any part of the site, you agree to be bound by these Terms
of Service. If you do not agree to all the terms and conditions of this
agreement, then you may not access the website or use any services. If these
Terms of Service are considered an offer, acceptance is expressly limited to
these Terms of Service.
Any
new features or tools which are added to the current store shall also be
subject to the Terms of Service. You can review the most current version of the
Terms of Service at any time on this page. We reserve the right to update,
change or replace any part of these Terms of Service by posting updates and/or
changes to our website. It is your responsibility to check this page
periodically for changes. Your continued use of or access to the website
following the posting of any changes constitutes acceptance of those changes.
ONLINE
STORE TERMS
By
agreeing to these Terms of Service, you represent that you are at least the age
of majority in your country, state or province of residence, or that you are
the age of majority in your country, state or province of residence and you
have given us your consent to allow any of your minor dependents to use this
site.
You
may not use our products or services for any illegal or unauthorised purpose
nor may you, in the use of the Service, violate any laws in your jurisdiction
(including but not limited to copyright laws).
You
must not transmit any worms or viruses or any code of a destructive nature.
A
breach or violation of any of the Terms will result in an immediate termination
of your Services.
GENERAL
CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
We reserve the right to dispatch an alternative product when it has been indicated that a substitute or alternative item is being despatched.
You
understand that your content (not including credit card information), may be
transferred unencrypted and involve (a) transmissions over various networks;
and (b) changes to conform and adapt to technical requirements of connecting
networks or devices. Credit card information is always encrypted during transfer
over networks.
You
agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of
the Service, use of the Service, or access to the Service or any contact on the
website through which the service is provided, without express written permission
by us.
The
headings used in this agreement are included for convenience only and will not
limit or otherwise affect these Terms.
Buyer
may cancel all or part of any outstanding Order/Purchase Order submitted to us
by providing written notice; provided, however, that if such cancellation
occurs after acceptance of the order/purchase order. The buyer may incur fees
of up to 30% of the total order value.
Once
an invoice has been issued for telephone or email orders, cancellation of the
Order/Purchase Order may incur fees of up to 30%.
All
missing or non-delivered orders must be reported to us within 7 days of
ordering. We endeavour to deliver all non-customised orders within 5 working
days.
ACCURACY,
COMPLETENESS AND TIMELINESS OF INFORMATION
We are
not responsible if information made available on this site is not accurate,
complete, or current. The material on this site is provided for general
information only and should not be relied upon or used as the sole basis for
making decisions without consulting primary, more accurate, more complete, or
more timely sources of information. Any reliance on the material on this site
is at your own risk.
This
site may contain certain historical information. Historical information,
necessarily, is not current and is provided for your reference only. We reserve
the right to modify the contents of this site at any time, but we have no
obligation to update any information on our site. You agree that it is your
responsibility to monitor changes to our site.
Size
guides & sizing measurement are subject to tolerances. They are not be
taken as absolute measurement values. When a garment is measured, the values
may vary and can be above, below or the same as the values stated.
MODIFICATIONS
TO THE SERVICE AND PRICES
Prices
for our products are subject to change without notice. We reserve the right to
modify or discontinue the Service (or any part or content thereof) without
notice at any time.
We
shall not be liable to you or to any third-party for any modification, price change,
suspension, or discontinuance of the Service.
PRODUCTS
OR SERVICES
Certain
products or services may be available exclusively online through the website.
These products or services may have limited quantities and are subject to
return or exchange only according to our Return Policy.
We
have made every effort to display as accurately as possible the colours and
images of our products that appear at the store. We cannot guarantee that your
computer monitor's display of any colour will be accurate.
We cannot guarantee exact colour matching of garments. A reasonable
tolerance of garment colour shading is to be given. Dying during the
manufacturing process of garments is out of or control. Colour shades will
often differ from batch to batch.
We
reserve the right, but are not obligated, to limit the sales of our products or
Services to any person, geographic region or jurisdiction. We may exercise this
right on a case-by-case basis. We reserve the right to limit the quantities of
any products or services that we offer. All descriptions of products or product
pricing are subject to change at any time without notice, at the sole
discretion of us. We reserve the right to discontinue any product at any time.
Any offer for any product or service made on this site is void where
prohibited.
We do
not warrant that the quality of any products, services, information, or other
material purchased or obtained by you will meet your expectations, or that any
errors in the Service will be corrected.
Products
specified as NO VAT may have additional terms which qualify customers for NO
VAT.
For
safety footwear, purchases made by individuals, qualifies for no VAT. However,
purchases made for employees will be subject to VAT. It is the sole
responsibility of the Buyer to make their use known to Bulkworkwear.co.uk if
subject to VAT charges as Bulkworkwear.co.uk will presume
all purchases are for individual use.
Discount
codes cannot be applied to existing deals, bundles packs and can only be used
in online transactions.
Discount
code usage is applied at the sole discretion of Bulkworkwear.co.uk
In the
event of the customer wishing to change the design, artwork or other aspect of
any order, such requests must be given by the customer to Bulkworkwear.co.uk in
writing. Bulkworkwear.co.uk will make the changes in accordance with this
request but reserve the right to charge the customer additional charges to make
such changes. Bulkworkwear.co.uk will notify the customer of the costs at the
time of the request. No Changes will be made until full payment has been made.
Bulkworkwear.co.uk also reserve the right to amend the initial delivery time
frame should any changes to an order be required. Bulkworkwear.co.uk will not
commit to any orders requiring new artwork until artwork is signed and approved
by the customer.
ARTWORK
DISCLAIMER
Bulkworkwear.co.uk
Personalise your garments as per the artwork files, specifications and
instructions provided by the customer. While we will bring to your attention
any errors that we notice, a reasonable tolerance for accuracy and likeness
should be permitted, compared to the original design submitted, as designs will
always be affected by printers, machines, materials and thread options.
However, we ensure embroidery and print is carried out to the highest quality
and best possible accuracy.
YOU
ARE RESPONSIBLE FOR APPROVAL OF PROOFS, PROOF READING, AND ERRORS.
Please
be sure to double check spelling, grammar, layout, and design before approving
artwork. If we produce work that has been approved or provided and contains
errors after production, then you are responsible for full production costs
(setup charges, printing, and materials), as well as the cost for producing the
work a second time, if you request us to do so. We will only provide by
default, Visuals, and artwork of 1 garment type per order, so that we can
product your order quickly. If your order has more than 1 type of garment for
customisation and you require visuals of these additional garments, please
request these prior to approving your artwork visual. Please note additional
visuals will add additional time to your order time frame.
YOU
ARE RESPONSIBLE FOR 100% OF APPROVALS AND COPYRIGHTED, TRADEMARKED, AND
LICENSED AGREEMENTS OF ARTWORK.
Your
email approval or signature of said artwork is contractually binding for
payment for all services Bulkworkwear.co.uk renders. All artwork which is
provided will be produced as is, unless it is brought to our attention to make
changes beforehand. All artwork we design must be approved by you before a job
can enter production.
EMBROIDERY
When
providing artwork for embroidery please ensure that any artwork provided is
clear, especially in the cases where there may be fine detail or text. If we
can’t read or see it properly it’s very hard to trace and recreate it.
ELEMENTS
WE MAY HAVE TO CHANGE
We may
have to make some necessary changes to your artwork due to the colour of the
garment or performance reasons.
We may
have to increase font sizes to embroider/print text clearly
We may
have to remove outlines
We may
have to remove gradients & drop shadows
We may
have to change the colour of your logo
Be
assured that any change to your logo requires your full approval before your
garments go through to final production.
Bulkworkwear.co.uk
agrees to carry out the requirements of the customer in accordance with written
specifications supplied by the customer to Bulkworkwear.co.uk and recorded in
writing between the parties
Unless
otherwise agreed payment for the goods ordered by the customer shall be made
when placing order and if payment has not been made by the last day of month
following delivery, then interest shall accrue thereon at the rate of 8% per
annum from the date of invoice
Title
or ownership in the goods supplied by Bulkworkworkwear.co.uk to the customer
shall not pass to the customer until such time as full payment has been made,
full payment being the receipt of cleared funds in respect of the whole order
relating to the goods supplied.
PRINT AND EMBROIDERY
Garments printed or embroidered are non-returnable/non-exchangable/non-refudable
The below are our printing methods
Digital
Print
Screen
Print
Transfer
We
will use the best method of application for the order.
Customer
Notice: Print which exceeds A4 may incur additional costs and extended delivery
estimates. Turnaround times may vary for new artwork.
All
Pricing is subject to change without notice.
ACCURACY
OF BILLING AND ACCOUNT INFORMATION
We
reserve the right to refuse any order you place with us. We may, in our sole
discretion, limit or cancel quantities purchased per person, per household or
per order. These restrictions may include orders placed by or under the same
customer account, the same credit card, and/or orders that use the same billing
and/or shipping address. In the event that we make a change to or cancel an
order, we may attempt to notify you by contacting the e-mail and/or billing
address/phone number provided at the time the order was made. We reserve the
right to limit or prohibit orders that, in our sole judgment, appear to be
placed by dealers, resellers or distributors.
Bulkworkwear.co.uk
withhold the right to refuse orders, at their sole discretion, for (but not
limited to):
1.(a)
Offensive words and slogans
(b) Offensive graphics and icons
2.(a)
copyrighted material
(b) copyrighted images or phrases
You
agree to provide current, complete, accurate purchase and account information
for all purchases made at our store. You agree to promptly update your account
and other information, including your email address and credit card numbers and
expiration dates, so that we can complete your transactions and contact you as
needed.
OPTIONAL TOOLS
We may
provide you with access to third-party tools over which we neither monitor nor
have any control nor input.
You
acknowledge and agree that we provide access to such tools” as is” and “as
available” without any warranties, representations or conditions of any kind
and without any endorsement. We shall have no liability whatsoever arising from
or relating to your use of optional third-party tools.
Any
use by you of optional tools offered through the site is entirely at your own
risk and discretion and you should ensure that you are familiar with and
approve of the terms on which tools are provided by the relevant third-party
provider(s).
We may
also, in the future, offer new services and/or features through the website
(including, the release of new tools and resources). Such new features and/or
services shall also be subject to these Terms of Service.
TRADE ACCOUNTS/CREDIT ACCOUNTS
Credit
accounts – Trade accounts are offered on a 28-day term with a 2-day grace for
default. Any payment reminders after period may incur a £30 charge. No trade account
application will be processed without ALL required documentation. ALL required
fields must be filled out. Without ALL required fields being filled the
application may be refused. All Trade accounts are offered by privilege and invitation at our sole
discretion.
DELIVERY
All/any
garments are advised to be washed prior to 1st use. All/any garments that
is/are personalised may have slight production markings from removable tailor’s
chalk or stickers or may have other removable markings. This does not render
the garment as damaged or faulty.
All
goods are offered subject to availability.
Delivery of goods will be made to the Purchaser’s premises. In the event a delivery is missed by the purchaser, or the purchaser is not available at the time of delivery, the delivery will or maybe left with a neighbour or left ina safe place. It will be the sole responsibility of the purchaser to collect the goods from the neighbour or safe place.
Delivery to alternate addresses will only be made with prior agreement & additional charges may apply.
All
deliveries should be carefully checked & cartons counted to ensure the
correct number of cartons/garments are delivered as no responsibility will be
accepted once the delivery has been accepted.
No
responsibility is taken for late or non-delivery by couriers, although we will
do our best to ensure goods are delivered on time.
All
delivered goods must be checked for damages, errors & quantities within 48
hours of receipt.
All
missing or non-delivered orders must be reported to us within 7 days of
ordering. We endeavour to deliver all non-customised orders within 7 working
days.
Claims
for receipt of damaged goods must be supported by the couriers Proof of
Delivery and a delivery note stating the goods have been signed as unchecked,
short or damaged.
Damaged
Parcels
Any
damaged parcels should be checked with the courier present and signed for as
damaged.
THIRD-PARTY
LINKS
Certain
content, products and services available via our Service may include materials
from third parties.
Third-party
links on this site may direct you to third-party websites that are not
affiliated with us. We are not responsible for examining or evaluating the
content or accuracy and we do not warrant and will not have any liability or
responsibility for any third-party materials or websites, or for any other
materials, products, or services of third-parties.
When
using services available on our site, financial services or other services
provided by an external party and you must agree to their terms of service.
LayBuy
Terms & Conditions can be found here (Click here).
RETURNS, REFUNDS & CANCELLATIONS
We
know that you will be pleased with your purchases from Bulkworkwear.co.uk,
however, there may be occasions when you will need to return items to us. So,
you can usually return any items for a replacement or a full refund, in the
unlikely event you are not completely satisfied.
Our
returns service
We
offer you the convenient MyHermes (EvRi) or DPD Parcelshop Drop Off service for
returning items. You can find your nearest Parcelshop business and how to use
the service here.
Organising
the return?
•
In the unfortunate circumstance you receive the wrong or faulty, we will Pay
for & arrange the return of the items.
•
In the unfortunate circumstance of a disputed fault between us and the buyer (
Size is not measuring as per the size guide displayed), we reserve the right to
request the buyer to return the item back to us, at the buyers expense via
MyHermes (EvRi) Once the item is back with us, we will inspect the
returned goods and refund the goods together with the return postage cost if
appropriate.
•
You will have to organise the return of items to us for any other reason.
Returning
Customised products
•
Refunds for eligible returned goods will be made in full excluding any postage
charges paid. Postage charges are non-refundable.
We
will accept the return of customised goods only if they are incorrectly supplied
or faulty.
We
will replace customised goods only if they are incorrectly supplied or faulty.
We
will accept the return of garments specified as special colours and sizes only
if they are incorrectly supplied or faulty.
We
will only replace garments of special colours and sizes only if they are
incorrectly supplied or faulty.